You have no items in your shopping cart.
Frequently Asked Questions
- ○Orders / General
- How do I place an order?
- Where can I get my prescription?
- How is California Glasses so inexpensive?
- Oh no! I need to change something about my order. What should I do?
- ○Frames
- Is there a way to try out your frames and see which ones fit me best?
- Is it possible to order glasses with non-prescription lenses?
- Do you offer children's frames?
- What about prescription sunglasses?
- Do you offer glasses that turn into sunglasses outdoors?
- Are there any limitations for bifocals or progressive lenses?
- How do I measure my frames?
- What kind of frames are sold at California Glasses?
- Can I order lenses that are both color tinted and photochromic?
- Can I buy the frames alone?
- ○Delivery and Shipping
- Can I track my order?
- How long do I have to wait for my glasses after I have ordered them?
- What shipping methods do you offer?
- ○Support
- Oops! I entered some of my prescription incorrectly. Now what?
- ○Prescriptions
- How do I read my prescription?
- What is "PD" and how do I get mine?
- How can I measure my PD?
- Can I use contact lens prescription for ordering glasses?
- ○Lenses
- Do you offer prism correction?
- What are California Optical lenses made of?
- How are bifocal and free-form progressive distances decided?
- What materials do you use for your bifocal lenses?
- Can I purchase lenses by themselves?
- ○Payment
- Do you accept insurance?
- What payment methods do you accept?
- How are your payments secured?
- How can I obtain a sales invoice
- Is it possible to have double discounts on my order?
- ○Returns
- What is your return policy?
- How do I make an exchange or return?
- Anything else I need to know about making an exchange?
How can we help?
Order Status Track Order
Check order status, view order history or track packages
Return & Exchange Shipping & Returns
We offer 30 days free exchange or refund and 365 day product guarantee
Contact us Give us a call: 1-855-598-2020 Mon-Fri 7am-10pm PST
Chat with us via live chat or give us a call. Mon-Fri 7am-10pm EST